Order and Shipping
1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders typically process within 3-5 days (Monday-Friday) and transit time depends on your country.
2. HOW DO I TRACK MY ORDER?
We've actually made this super simple! You can click here to see the status of your order.
3. HOW DO I RETURN SOMETHING?
usale.shop is happy to accept returns on all merchandise within 7 days of receipt. We also accept exchange within 7 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, My Shopify cannot accept returns on used or damaged merchandise. For additional information, please see our returns policy.
4. HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from Variou-Sales. Coupon code cannot be used for orders already placed.
5. HOW DO I OPT OUT OF EMAILS?
Why would you want to? Our usale.shop fans receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any email.
Hair Extensions Quality
Q. How long does it last?
A: This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer.
Many hair extension users prefer 4A hair because it is very cheap .
and some customer prefer 5A or 6A, because it is beautiful and better quality which makes it last longer than 4A one.
Q: Why are my hair extensions getting tangled?
A: Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.
Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.
Q: Why the colors of hair extensions don’t look exactly as the pictures show?
A: Different monitor have different display. And every time, maybe the same color No. will have a little color differentia. Please ask a help from the hair dresser for the colors code as the international color swatch says.
Q: How to tell human hair with synthetic hair?
A: Human hair has natural protein, it is easy to tell by burning and smelling, human hair will be ash, which will go away after pinching, human hair will smell foul when burning, the human hair will show white smoke.
While synthetic hair will be a sticky ball after burning and will show black smoke, moreover, human hair may be have a few gray hair and split end, it is normal and not a quality problem.
Care and Usage
Q: Can they be straightened, curled?
A: Treat the hair as if it is your own. Use a flat iron/straighter or tongs even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long.
Q: Can I dye color the hair?
A: yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighter the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can not get to a salon, always use a good quality hair dye and test a small sample first.
Q: Can I wash & blow-dry the hair extensions?
A: you can wash them as you would your own shampoo and conditioner. We also recommend using a hair treatment on them every few weeks, because the hair is not attached to your scalp, it is not getting the oils it should be. Using a treatment/hair mask will need to wash your extensions too much, about every 3 weeks. The extensions can be blow-dried on low setting, but it is not recommended to do it too often. It is best to let your hair extensions dry naturally after washing them.
Steps of taking care of hair:
Q: How many pieces Hair for one head?
A: Normally 3packs are enough for a full head, at most 5packs.
You can always use the leftover hair later. If you are using hair over 18" long you might need another pack.
Q, What type of hair care products should I use?
A : Treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners. You can also use products like gel and hair spray to keep the curls in place,
but make sure to wash your hair and not leave in these products in for a long time.
Recommended shampoos and conditioners: Pantene PROV For treatment and every day use: Olive Oil Hair Polisher.
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